Tour Details
At forty-five minutes from the Cancun airport you will discover a cenote tour in the middle of the Mayan jungle, living an exciting interaction with nature through the activities you can do and at the same time discover the secrets that envelop this magic place Creating a lot of adrenaline with a great jump from its platforms, traversing its trails, zip lines, bicycles, with a facilities of and enjoying a delicious meal with the Yucatecan flavor style of the peninsula due to being a tour with food included.
It includes:
· Van type van with A / C
· Transportation passenger insurance
· Bilingual Driver
· Telephone support prior to and during the tour (applies restrictions in zones if coverage)
· Entrance fees to park
· Vests and snorkeling masks
· Health
· Lockers
· Watering cans
· Guides
Does Not Include:
· Towels
· Souvenirs
· Tips
· Photos
General recommendations
· Change of clothes
· Closed shoe
· Water shoe
· Swimwear
· Waterproof camera
· Towel
· Money for tips
· Children under 5 years of age may participate only under the direct supervision and responsibility of the parents or any member of the family
· No access to food or large packages
Sustainable Tips
· Use biodegradable products in reefs and cenotes to protect biodiversity
· Respect local regulations
· Do not feed the fauna
· Put trash in its place
· Respect the customs of the communities
· Money for souvenirs to boost the local economy
· Some parks prohibit swimming with fins so as not to damage aquatic flora
· Do not take objects from the place visited
· Do not introduce fauna that could have a negative impact on the site
Restrictions
· People under the influence of alcohol or drugs will not be able to participate in the tour
· People exceeding 120 kg
· People with different abilities, heart, respiratory or back problems, pregnant people
· Some places require the use of a mandatory life jacket
Security Restrictions
Rappel, climbing and zip line
· Harness sizes -Chico to Large
· Waist harness sizes - from 60 cm to 105 cm
· Size of leg harnesses - up to 67 cm
· Maximum weight - 120 kg
· Minimum age - 6 years old
· Minimum height - 1.10 m
CANCELLATION AND RESERVATION POLICY:
1. Prices are in Mexican pesos
2. Some tours require a full payment at the time of booking.
3. If it does not appear without prior notice, you will not receive any refund.
4. All cancellations must be made directly with Travelu'um
5. To cancel or reschedule without penalty, call us at least 6:00 pm the day before the tour
6. Refunds will be made within 24 hours or less
7. Children between 6 and 12 years old pay child price, 13 years and over pay adult price.
8. Advance payment discount policy
to. 10% discount booking with 8 to 29 days
B. 20% discount, booking from 30 to 44 days
C. 25% discount booking with more than 45 days
9. Prices subject to change without notice.
